FAQ

Payment Options

Do you only sell in USD?

If you pay via PayPal you can pay the equal amount in another currency, like PHP! let us know if it doesn’t otherwise!

Can we pay in PHP via Bank Transfer / Online Deposit?

Not at the moment, but we are currently working on expanding our payment options, so expect an update soon!

Care Instructions

How do I care for my TOQA?

All TOQA garments are one-of-a-kind & special. Treat it like a pet and you’ll be rewarded with hugs & kisses!!

  • BEST CASE SCENARIO: Hand wash OR Dry clean

  • PRETTY GOOD SCENARIO: Cold wash, Hang dry

  • LAZY SCENARIO: Throw it in w/ other shit

What will happen to my TOQA over time?

JUST LIKE A FINE NATURAL WINE, EACH TOQA GARM IMPROVES WITH TIME. WE’VE ENGINEERED OUR TOQA THINGS TO WEAR AND TEAR — THE COLOR AND HANDFEEL OF YOUR GARMS EVOLVE TO REFLECT THE ENERGY OF YOUR EXPERIENCES. 


THE MORE YOU WEAR YOUR TOQA, THE MORE IT BECOMES AN ARTIFACT OF YOUR OWN ADVENTURES. 

Size Chart

Measuring Yoself

How do I measure my head?

  1. Get a measuring tape!

  2. Starting from the middle of your forehead, wrap entirely around your head

  3. Record the number & check da chart

  4. See what range you’re in and decide if you want a tighter or looser fit

  5. OR put in a custom order & we will help you 😌

How do I measure my waist?

  1. Get a measuring tape!

  2. Start at the top of your hip bone

  3. Bring the tape measure ALL the way around your body, level with your belly button 😌

  4. Make sure it's not too tight and that it's straight, even at the back!

  5. Relax ur tummy

  6. Record the number & check da chart & pick the size you’re closest too

  7. OR put in a custom order & we will help you 😌

How do I measure your hips?

  1. Get a measuring tape!

  2. Stand with your feet together

  3. Wrap the measuring tape ALL around the biggest part of ur booty

  4. Keep the measuring tape level

  5. Record the number & check da chart & pick the size you’re closest too

  6. OR put in a custom order & we will help you 😌

How do I measure my bust?

  1. Get a measuring tape!

  2. Wrap the measuring tape ALL around the biggest part of your chest, pecs, and/or boobies!

  3. Record the number & check da chart & pick the size you’re closest too

  4. OR put in a custom order & we will help you 😌

How do I measure my torso?

  1. Get a measuring tape!

  2. Pick a shoulder

  3. Find the middle of that shoulder, start there

  4. Then wrap the measuring tape between your legs

  5. and back up to the same shoulder

  6. It’s awkward but it IZ wat it IZ!

  7. Record the number & check da chart & pick the size you’re closest too

  8. OR put in a custom order & we will help you 😌

Shipping & Logistics

Where do you ship?

Everywhere in the world! 🌏

How much is shipping?

See more detail in the Shipping section in our Terms of Service. The price for shipping has gone up lately due to restrictions in travel/flights due to covid-19 from the Philippines. We are actively working on lowering these shipping costs! We hope you can understand.

When will my order arrive?

We're committed to getting your Toqa things to you as soon as possible when they are ordered, but please understand we are a small made-to-order studio. Made to order means each piece is made especially for you 🌺 our production team only begins crafting the piece when your order is confirmed & paid.

This ensures that we don’t make any more than we need to, keeping our environmental footprint as small as possible, and that we maintain the high quality of each garment. This also means that it can take up to 6 weeks for orders to arrive, as each garment is handmade with love and care. We appreciate your patience more than anything- good things take time, and we believe slow sustainable fashion is worth it!